Superyacht Support give truly outstanding service

Captain Martin Debanks, M/Y Valkyrie

Superyacht Support come highly recommended in Auckland. All services were met to our satisfaction.

Captain Drarg Richards, M/Y Seawolf

Jeanette looked after us with the care of a nurturing mother and efficiency of a ruthless Generalissimo.

Captain Jonathan Allen, S/Y Juliet

Superyacht Support are so helpful for everything a superyacht and crew could need. We were personally greeted on a public holiday with a welcome pack of helpful information along with wine, beer and fresh milk! Thanks for all your friendly assistance throughout the season. 

Captain Glenn Anderson, M/Y Encore

Jeanette has acted as agent for two yachts under my command that have been based out of Auckland. During this period we have worked in Australia, New Zealand and throughout the South Pacific. Her professionalism attention to details and can do attitude are second to none. I would not hesitate to recommend her services

Captain Jeff Coleman, M/Y Crystal Lady

For boats planning on going to New Zealand then I can highly recommend Jeanette Tobin of Superyacht Support as an agent. She has all the right contacts, knows all the info and is the most efficient agent I have ever dealt with in my 25 years of yachting. Nothing is too hard for her at any time of day or night. I was very impressed.

Captain Dughall MacLachlainn, M/Y Galaxy

I wish to take the time to thank the team at Superyacht Support for a very successful past year of cruising, culminating in the circumnavigation of both the North and South islands of New Zealand. The crew and I onboard Gloria Maris wish to thank you for the very professional support and seamless service issued to the vessel. All the little tasks performed were duly noted and the fact that all were carried out with a smile was greatly appreciated. Thank you again and we look forward to an ongoing relationship with the team at Superyacht Support well into the future.

Captain Mark Dujmovic, M/Y Gloria Maris

The superyacht support team were simply the most productive and supportive agents I have ever had the pleasure of engaging. Whether Jeanette or Janice were responding to a request from myself or from another member of crew they acted in the same manner and always went out of their way to deliver.

The knowledge of Jeanette and the ability to make things happen were a great asset to have during our trip around New Zealand. Janice’s ability to make things appear as soon as the email was sent or phone call ended went into making the trip run as smooth as possible. They truly were a 24/7 support to us. I would highly recommend them to any yacht visiting the area.

Captain Andrew Smith, MY A

Jeanette is gifted with so many strengths and qualities, she makes the toughest of tasks seem elementary. Her optimism and personality changes the atmosphere of a troubled room as she enters it. Large problems become minor, dozens of options suddenly appear, and with a couple of calls the issues are solved. Her willingness to go the extra mile to have requests taken care of is all part of her commitment to the Yacht, Captain and Crew. We all know how difficult it can be in the Asia Pacific region, and there are only a handful of agents who can achieve what we demanding Captains ask. Jeanette Tobin is certainly one of those few. She is the first Agent I recommend to other Captains throughout the South Pacific.

Captain Wayne Williams, M/Y Karima

The service that we have received from yourself and your team at Asia Pacific Superyachts NZ – Superyacht Support has been exemplary. From prior to Aquijo’s arrival into Auckland in September 2018, right through a busy maintenance period and an extensive Owner Cruise around New Zealand, you have gone out of your way to assist the vessel and her crew with everything that has been required.

Your ability to clear inbound shipments quickly, and your ‘Kiwi Can-Do’ attitude in particular, have been just a couple of the many reasons that I will be happy to recommend your services to any other Yachts which I hear are headed to New Zealand in the future.

Thank you sincerely for all of your help.

Captain Luke Hoskins, SY AQUIJO

Motor Yacht The Big Blue had the pleasure of cruising New Zealand and utilizing the efficient organizational skills of Jeanette and Janice. Working on a time sensitive and adventure based schedule we needed to have all matters in order prior to entry and throughout our time in NZ. For the lead up months prior to arrival The support team were forthcoming with assistance in additional matters regarding the pet dog we carried onboard and Helicopter permits that were to require special attention.

The organization of provisions, fuel, dockage, amenities and all those usual odd extras we could throw at them were arranged without hassle. The itinerary and guides selected to suit the owners requirements were perfect and lifelong friends were made during our time with the guides onboard. Land excursions, flights and accommodation ashore were all organized by the support team and executed without fault. I confidently recommend using the services of Jeanette and Janice while cruising New Zealand for a receptive, friendly, efficient yacht agency.

Captain Gareth Sheppard, MY The Big Blue

Our Services

New Zealand and South Pacific Shore Support


Crew Placement

Concierge Services for guests and crew

Yacht Agent

New Zealand
Cruising Itineraries

Freight Forwarding

Secure Mailing

Spare Parts Sourcing



Berthage solutions


24/7 availability